It is only expected, thus, that you also have to continuously enhance your abilities. Here are some valuable self-improvement tips on craft, emotional intelligence, and business skills.
The CLO Journey: Continuously Expand your Legal Knowledge Specific to the Company’s Line of Business
Sounds obvious but, as CLO, it’s strategic that you stay updated. Keep yourself abreast of the latest developments in the legal field, especially those related to technology and SaaS. Especially in early-stage startups and SMBs, the Legal team often has to advise on topics beyond its main area of expertise, and finding new sources of information and peers becomes crucial.
It’s always great to subscribe to relevant publications, attend conferences, and participate in webinars to stay informed about industry trends and best practices. To avoid getting overwhelmed, the key is to prioritize and select what must be solved in-house, and what you should consult with or delegate to a specialized outsourcing partner.
In other words, there are two points to keep in check:
- Continuous learning: Dedicate time to ongoing learning and professional development. Take courses, pursue certifications, or enroll in programs that enhance your knowledge in relevant areas. This could include areas such as data privacy, intellectual property, contract law, or cybersecurity. Depending on your industry, PCI, HIPAA, Hitech, SOC-2orCCPA compliance may also be relevant.
- Networking: Build a strong network within the legal profession. Connect with other CLOs, attend legal events, and join professional associations. Networking can help you gain insights, share experiences, and stay connected with industry peers. Relevant pods include:
- Association of Corporate Counsel (ACC): Global association for in-house counsel, offering networking, resources, and events for CLOs and legal professionals.
- International Legal Technology Association (ILTA): Focuses on law and technology, facilitating knowledge sharing and collaboration among legal professionals, including CLOs.
- Legal Marketing Association (LMA): Supports legal marketing and business development professionals, providing networking opportunities and valuable insights on branding and client development.
- American Bar Association (ABA): One of the largest professional associations for lawyers, offering sections, divisions, and forums to connect with fellow CLOs and legal experts in various specialties.
- Corporate Legal Operations Consortium (CLOC): International community focused on legal operations and management, enabling collaboration and sharing of best practices among CLOs and legal stakeholders.
- Industry-Specific Associations: Join industry-specific legal associations or forums to connect with peers in your field, such as the International Tech Law Association (ITechLaw).
- LinkedIn Groups: Engage in relevant professional groups on LinkedIn to network, participate in discussions, and explore networking opportunities in your practice area or interests.
Finding mentors or coaches who can provide guidance and support is a great start. They can offer valuable insights, help you navigate challenges, and accelerate your professional development.
Brush up on your Business Skills
At C-level, understanding the triggers that drive up business value is a must.
- Empathy: Cultivate empathy towards your colleagues, clients, and other stakeholders. Try to understand their perspectives, challenges, and needs. This will help you build stronger relationships and communicate more effectively.
- Strategic thinking: Develop a strategic mindset and understand the business objectives of your company. Align your legal strategies with the overall business goals and proactively provide legal guidance that supports growth and mitigates risks. Connecting with other department heads is a great way to sharpen your analytical skills.
- Business acumen: Deepen your understanding of the SaaS industry, business models, and revenue drivers. Stay informed about your company’s financials, market trends, and competitive landscape: consider the CFO your best ally. This knowledge will enable you to provide more informed legal advice and make better business decisions.
Don’t Neglect the Need for Emotional Intelligence
Self-awareness is often underestimated. To stand out as a CLO and leverage your ability to influence the business, you must first look within. Develop a deep understanding of your strengths, weaknesses, and triggers.
Most of all, it’s important to recognize how your emotions impact your decision-making process and interactions with others. Regular self-reflection and introspection can help you become more self-aware. Here, the key abilities needed to gain stakeholder buy-in are:
- Prioritize self-care: Take care of your physical and mental well-being. Prioritize time for rest, exercise, and hobbies outside of work. A healthy and balanced lifestyle will help you perform at your best.
- Communication: Improve your communication skills, both written and verbal. Learn to convey complex legal concepts in a concise and understandable manner. Effective communication will enable you to influence stakeholders and gain their support.
- Conflict resolution: Enhance your skills in conflict resolution and negotiation. Learn to manage conflicts with diplomacy and grace. For long-term business success, focus on finding win-win solutions and building consensus among different stakeholders.
Sound good this far? One last additional tip is to seek feedback. Regularly check in with your peers, superiors, and subordinates. Embrace constructive criticism as an opportunity for growth and improvement.
Remember that self-improvement is a continuous journey! By consistently investing in your craft, emotional intelligence, and business skills, you will enhance your effectiveness as a Chief Legal Officer and contribute to the success of your SaaS company.
How can the Chief Legal officer in a SaaS company support CHROs, CTOs, and CPOs?
Other than “regular” legal advice that aligns with the business, you can actually support your peers by guiding them through the scaling of the company’s operations. As the Chief Legal Officer (CLO) in a SaaS company, you can play a pivotal role in supporting CHROs (Chief Human Resources Officers), CTOs (Chief Technology Officers), and CPOs (Chief Product Officers) in building successful teams that deliver on the product vision.
To this point, here are some ways you can provide support:
By providing legal guidance and collaborating closely with CHROs, CTOs, and CPOs, you can help create an environment that supports the growth of successful teams. This is especially important if your company is considering expanding operations abroad, be it by setting up a new entity, be it by hiring external service providers (more on this further down the article).
Regardless of the context, your legal expertise will contribute to the protection of the company’s interests, foster a positive work culture, and ensure compliance with relevant laws and regulations, ultimately enabling the teams to deliver on the product vision.
Contrary to popular belief, the Legal team can actually be a driving force for ingenuity and innovation, such as backing up your team during an international expansion, for example.
Expanding to a new region, especially to LatAm, may sound like a big endeavor but the right partner will give you the support needed to make the most out of it. The list of pros is highly appealing:
- Access to a growing tech talent pool
- Cost efficiency compared to other regions
- Time zone compatibility for better collaboration and customer support
- Cultural and language affinity for smoother communication
- Scalability and flexibility in resource allocation
- Risk mitigation and business continuity
As the Chief Legal Officer (CLO), you can facilitate this expansion by taking the following steps:
By addressing the legal aspects and facilitating a compliant and culturally sensitive approach, you can support the CHRO, CTO, and CPO in expanding your tech teams to Latin America. Your role as the CLO is to provide legal guidance, identify and mitigate risks, and ensure compliance with local laws, ultimately enabling the successful execution of the strategic goals of your SaaS company.
Curious to learn more? Drop a line in the form below for a free consultation with one of our experts. 😉
Guilherme Guimarães connects knowledge, data, and insights that culminate in innovative business planning and solutions. He currently serves as Head of Finance and Administration, overseeing strategic economic and financial management and contributing to tactical decision-making. Guilherme is also deeply involved in Legal and DPO-related matters, ensuring compliance and data protection.